FAQ's using the Hawa Website
Technical sophistication has an impact on the appearance and the performance of the website. The following hints may help you to optimise your hard- and software.
Which Internet-browser should I use?
The applications within the website are compatible with Microsoft Internet Explorer 7.x with standard preferences (PDF, 147 KB). Older Versions or other browsers (Firefox/Mozilla, Netscape, Safari, Opera) may cause content elements to shift to unwanted positions.
I use Apple Mac. Does that have an influence?
Yes, it does. HAWA-Systemplanner is not fully supported.
I see place-holders instead of animations. What can I do?
I see blank pages when starting up HAWA-Systemplanner and/or HAWA-Productfinder. What could be the reason?
Browser: Please adjust the security level following these
instructions (PDF, 147 KB).
Firewall: High security settings. Please speak to your IT-staff. *aspx-applications need to be allowed in order to run the HAWA-Productfinder and HAWA-Systemplanner. aspx are standard applications that bear no security risks.